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How to cancel Maximus
Maximus' cancellation steps, notice period and refund terms, from its own pages on October 23, 2026, and what you're still charged afterwards.
The steps
- Log in at app.maximustribe.com and turn off auto-renewal in your dashboard.
- Or email [email protected]. Maximus says no phone call is needed.
- Notice needed
- None stated
- After you cancel
- With auto-renewal off, the plan ends at the close of its term and you aren't charged again.
- Prepaid or multi-month plans
- A 3- or 6-month plan can't be ended early. There's no refund for the rest of the term, whether you paid upfront or in installments.
- Refunds
- Shipped medication isn't refundable, and neither are consultation or lab fees. Damaged or defective orders are replaced if you contact support within 14 days.
- Contact
- [email protected]
- How it bills
- Committed plans are paid in advance or in installments for the full term, under Maximus's subscription terms. Klarna installments are offered.
Before you cancel
- Find the next charge date. Maximus doesn't publish a notice period, so cancel well before it. A request after that date usually means one more cycle is billed.
- Check what you've prepaid. A 3- or 6-month plan can't be ended early. There's no refund for the rest of the term, whether you paid upfront or in installments.
- Save your records. Download your lab results and prescription details from the portal before your access ends.
- Watch the next statement. Make sure the membership and any medication subscription have both stopped.
What injectable testosterone costs at other providers
- PeterMD: from $79 a month$79 a month on the 12-month plan ($948 upfront), $109 on 6 months ($654 upfront), or $139 billed monthly. The monthly plan's checkout charges the first two months together ($278). read Oct 23, 2026
- TMates: from $83 a monthTestosterone cypionate injections: $200 for 1 month, $450 for 3 months ($150 a month), $700 for 6 months ($117 a month) or $1,000 for 12 months ($83 a month). TMates says medication and labs are included in every plan. read Oct 25, 2026
- MangoRx: from $99 a monthCompounded testosterone cypionate injections, all inclusive, starting at $99 a month, with labs, provider visits, medication and shipping included. read Oct 25, 2026
- Henry Meds: from $129 a monthCompounded testosterone from $129 a month, with provider visits, labwork, medication, supplies and shipping included. read Oct 23, 2026
Every provider's prices, lowest first
Questions about canceling Maximus
How do I cancel Maximus?
Log in at app.maximustribe.com and turn off auto-renewal in your dashboard. Or email [email protected]. Maximus says no phone call is needed.
How much notice does Maximus need?
None stated.
Does Maximus give refunds?
Shipped medication isn't refundable, and neither are consultation or lab fees. Damaged or defective orders are replaced if you contact support within 14 days.
Sources
Read on October 23, 2026. Terms change; if anything here no longer matches Maximus' own pages, tell us and it'll be re-checked.